Accessibility statement
ANDRES PASCUAL ASSOCIATS, SA (hereinafter, CLAUCLARA) is committed to making its websites accessible, in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October, and Royal Decree 1112/2018, of 7 September. This accessibility statement applies to www.clauclara.com
Compliance status
This website is compliant with Royal Decree 1112/2018, of 7 September.
Preparation of the accessibility statement
This statement was prepared on 7 January 2026.
The method used to prepare the statement was an evaluation carried out by LaMantis Disseny i Internet SL. The latest review of the statement was carried out on 7 January 2026.
Submitting suggestions, complaints or claims
Anyone may request compliance with accessibility requirements by emailing info@clauclara.com, via https://www.clauclara.com/es/contacto.html, by telephone at 618 553 798, or in person at the address Calle Ter, 33 – 17165 La Cellera de Ter (Girona).
Requests for accessible information and complaints may be submitted by sending a written request to CLAUCLARA, at Calle Ter, 33 – 17165 La Cellera de Ter (Girona), or via the form available at https://www.clauclara.com/es/contacto.html.
In the event of disagreement with the response to a request for accessible information or the submission of a complaint, the interested party may initiate a claim by sending a written request to CLAUCLARA, at Calle Ter, 33 – 17165 La Cellera de Ter (Girona), or via the form available at https://www.clauclara.com/es/contacto.html. This claims procedure (provided for in Article 13 of Royal Decree 1112/2018) entered into force on 20 September 2020. Communications made for the reasons indicated in this section will be handled by the Communications Department, as the body responsible for web accessibility.
How to request content in an accessible format
If you need information in a different format, please contact us at info@clauclara.com stating:
- The URL of the content
- Your name and email address
- The format in which you need the information
- Additional information
CLAUCLARA’s commitment to web accessibility
CLAUCLARA works to meet accessibility requirements to the highest possible standard in order to facilitate universal access to content for everyone who consults it, regardless of their physical, sensory or intellectual abilities, and regardless of the systems or resources used (browser, device, connection speed, etc.).
In accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016, public-sector websites and mobile applications must be accessible. This accessibility must be achieved in accordance with standard UNE - EN 301 549:2019 on accessibility requirements. This standard is mainly based on the Web Content Accessibility Guidelines (WCAG) 2.1 published by the World Wide Web Consortium (W3C) in August 2018.
It is CLAUCLARA’s intention to fully comply with web accessibility guidelines.
This website has been tested and is optimised for HTML5-compatible browsers and the versions supported by manufacturers. Using different browsers or versions not supported by manufacturers may prevent documents or other features from being displayed correctly or from being available. Updates or browsers can be obtained from the browser providers’ websites. In addition, for the website to function properly, JavaScript and cookies must be enabled in the browser (see the Cookies Policy section). Due to the large number of documents made available via the website, there may be content that does not comply with the required accessibility guidelines. We would appreciate receiving any suggestions or indications through the channels listed in the “Submitting suggestions, complaints or claims” section.
Resources that can help improve the accessibility of content from your device: AbilityNet – My computer my way, Addtional information on how to customise our website appearance.
